Pacific Northwest Pop Warner FAQ
Find answers to most frequently asked questions.
Q. Do I have to Complete the entire course at the same time?
A. No, you can complete the course on your own schedule. So if you want to complete a few chapters one night, then a few more later that week, you can do so. However, the course won't be complete until all chapters have been successfully passed.
Q. How do I redeem a Promo Code that my league/association has purchased for me?
A. To use the promotional code, just go through the same process as you would if you were paying.
1. Log in to the course.
2. Select "Pay Now" next to the appropriate course (football or spirit) you are taking.
3. In the Promotional code spot, put in your promo code provided to you and select "Apply"
4. Skip the credit card and billing info, and then at the bottom of the page, just select "Process Payment."
This will successfully complete your registration for the course, and you may begin at any time.
Q. How long does it take to complete the Educational Course
A. Each Educational Course (Football, Spirit & Administrator) is approximately 8 Chapters and will take you about 1-2 hours to complete.
Q. What browsers are the certification course optimized for?
A. Internet Explorer 7/8, Firefox and Safari. If you are using Internet Explorer 6 or older, please update your browser by visiting the Microsoft website.
Q. What if my certificate won't print out?
A. The Certificates are PDF documents, and sometimes PDF's don't print out correctly from certain computers.
What you can do is:
1. Open the certificate
2. Download the certificate to your computer (File - "Save Page As") OR click the save icon.
3. Once downloaded, open the PDF document on your desktop and print.
Q. What is a Promotional Code?
A. A Promotional Code is used when a league or association is paying for multiple course registrations all at once. An association or league can purchase multiple promo codes if they are paying for their program's course fees. The promo codes are then provided to each user and allows them to start taking the course without paying.
Q. What Payment Methods does Pacific NW Region accept for this course?
A. The Pacific NW Region accepts VISA, Mastercard & Discover to pay for the online educational training.
Q. Who do I contact if I have questions about the course?
A. If you have a general question or technical issue about the course, please submit your questions to us through the "HELP" section located at the top-right side of the navigation bar. We will respond to your question as quickly as possible.